Privacy Policy | Vaidya Raja

We at Vaidya Raja take your privacy seriously. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit or interact with our Website.

1. Data Controller

Data controller: Vaidya Raja (or legal entity operating the Website). Contact email: [privacy@vaidyaraja.com].

2. Information We Collect

a) Information you provide voluntarily

Contact details (name, email, phone, address) when you fill inquiry or appointment forms.
Any additional information you choose to share (health-related details, questions, preferences, feedback, comments).

b) Automatically collected information

Technical and usage data: IP address, browser type, device type, operating system, pages visited, time and date, referral source, user behavior on Website.
Cookies, analytics data, tracking technologies: Used for site functionality, performance monitoring, analytics, and user experience improvements.

3. How We Use Your Information**

We may use your data for:

Responding to your inquiries, booking requests, or communications.
Providing and improving our services, customizing user experience, offering support.
Sending notifications, updates, marketing or promotional messages — only if you have given consent or as permitted under applicable law.
Analytics and internal business purposes (site performance, usage trends, security, fraud prevention).
Legal compliance, dispute resolution, enforcing our Terms & Conditions.

4. Cookies & Tracking**

We use cookies and similar tracking technologies to operate the Website efficiently, deliver personalized experiences, and analyze user behavior. You can disable cookies via browser settings, though some features may not function properly.

5. Data Sharing & Disclosure**

We will not rent or sell your personal data. We may share personal information only with:

Authorized service providers (e.g. hosting, email service providers, analytics, payment processors) supporting our business operations.
Legal authorities or third parties when required by law, to comply with legal process, or to protect rights/safety of users or others.
Successors in case of sale or merger of our business — under confidentiality obligations.

6. International Data Transfer**

Your information may be stored and processed in locations outside your home country. By using the Website, you consent to such transfers. Where required by applicable law, we ensure appropriate safeguards.

7. Data Retention**

We retain personal data as long as necessary to fulfill the purposes for which it was collected — to provide services, comply with law, resolve disputes, and enforce agreements. After that, data will be deleted or anonymized, unless required to retain certain records for legal/regulatory obligations.

8. Security**

We implement reasonable technical and organizational measures to protect personal data from unauthorized access, disclosure, alteration or destruction. However, no method of data transmission or storage is 100% secure — we cannot guarantee absolute security.

9. Your Rights**

Depending on applicable law, you may have the right to:

Access the personal data we hold about you.
Rectify inaccurate or incomplete data.
Request deletion or restriction of processing.
Object to certain processing activities (e.g. marketing).
Withdraw consent (where processing is based on consent).
Lodge complaints with relevant supervisory authorities.

To exercise any of these rights, contact us at [privacy@vaidyaraja.com]. Verification of identity may be required.

10. Children**

Our services are not intended for persons under the age of 18 (or relevant local minimum age). We do not knowingly collect personal data from minors. If we become aware we have collected such data without parental consent, we will delete it promptly.

11. Third-Party Services**

Our Website may integrate third-party services (e.g. analytics, hosting, payment gateways, social media plugins). Those services have their own privacy practices. We encourage reviewing their privacy policies separately.

12. Changes to Privacy Policy**

We may update this Privacy Policy from time to time. We will publish the revised version on the Website with an updated effective date. Continued use of the Website signifies acceptance of the updated Policy.

13. Contact**

For privacy-related questions, requests, or concerns:
Email: [privacy@vaidyaraja.com]